Privacy policy

PRIVACY POLICY

Smoke Mafia respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, subscribe to updates, or interact with our brand online.

This policy applies to Smoke Mafia products and services, including burnout clothing, motorsports apparel, skid car shirts, hoodies, hats, sunglasses, kids gear, motorsports accessories, and related online store activity.

Information We Collect

We may collect personal information when you:

  • Place an order
  • Create an account
  • Contact us through the website
  • Subscribe to emails or updates
  • Enter a promotion or giveaway
  • Interact with us on social media
  • Use our website or online store

The information we collect may include:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order details
  • Payment related information
  • Account details
  • Messages or enquiries you send us
  • Website usage information
  • Device, browser, and IP address information

We do not store full payment card details on our website. Payments are processed through secure third party payment providers.

How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Send order confirmations and shipping updates
  • Provide customer support
  • Respond to enquiries
  • Manage returns, exchanges, and refunds
  • Improve our website and customer experience
  • Promote Smoke Mafia products, offers, and updates
  • Send marketing emails if you have subscribed or consented
  • Protect our website against fraud, misuse, and security risks
  • Comply with legal and business obligations

Marketing Communications

If you subscribe to our emails or agree to receive marketing, we may send you updates about new drops, burnout clothing, motorsports apparel, skid car shirts, hoodies, hats, sunglasses, kids gear, motorsports accessories, promotions, and Smoke Mafia news.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us directly.

Sharing Your Information

We may share your information with trusted service providers who help us operate our business, including:

  • Website hosting providers
  • Payment processors
  • Shipping and delivery providers
  • Email marketing platforms
  • Customer support tools
  • Analytics and advertising platforms
  • Professional advisers where required
  • Government, legal, or regulatory authorities where required by law

We do not sell your personal information.

Cookies and Website Tracking

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, analyse website traffic, measure advertising performance, and improve our online store.

You can manage or disable cookies through your browser settings. Some parts of the website may not work properly if cookies are disabled.

Protecting Your Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, and disclosure.

This may include secure systems, password protection, access controls, website security tools, and trusted third party platforms.

Keeping Your Information

We keep personal information for as long as needed to provide our services, complete orders, manage customer support, meet legal obligations, and maintain business records.

When information is no longer needed, we take reasonable steps to delete, destroy, or de identify it.

Accessing or Updating Your Information

You may contact us to request access to your personal information or ask us to correct information that is inaccurate, outdated, or incomplete.

Children’s Privacy

Smoke Mafia sells kids gear, but our website and checkout process are intended to be used by adults.

If you believe a child has provided personal information without parent or guardian permission, please contact us and we will review the matter.

Third Party Links

Our website may contain links to third party websites, platforms, or services. Smoke Mafia is not responsible for the privacy practices or content of those third party websites.

We recommend reviewing their privacy policies before sharing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, legal obligations, or privacy practices.

The latest version will be published on this page.

Contact Us

For privacy questions, corrections, access requests, or concerns, contact us at:

Email: support@smokemafia.com.au

Business Name: Smoke Mafia
Location: Australia